Oct 31 2008
Insurance Issues…
I spent Halloween dealing with insurance companies who decided not pay for my wheelchair repair. They’re claiming that I “neglected” my equipment. What actually happened was that it imploded nine days after I got it when my assistant plugged it in. There were sparks; I was scared, as I was lying in my bed at time. Made you that they never told me there was a special way to plug the chair in, which is what they are claiming now.
I have always treated my mobility equipment very well, even when I was a little kid. It’s the only way I can get around independently. I know it’s a very expensive device and I appreciate having it.
However, I’m not going to let the insurance company get away with blaming this on me. I filed my appeal the moment I received the letter this afternoon, after three calls to wrong numbers provided by various MassHealth (Massachusetts Medicaid) staff members. It’s ridiculous. You call them for help and they misdirect you.
